At Couple Healthcare, we strive to provide you with high-quality products that meet your needs. If for any reason you are not satisfied with your purchase, we offer a hassle-free return policy.
We don’t offer refunds, but you can exchange your item one time.
We accept returns on any items. However, if you receive a defective or damaged item, don’t hesitate to get in touch with us within 7 days of receipt and we will work with you to resolve the issue. Please note that we may require photo documentation of the defect or damage.
To initiate a return, don’t hesitate to get in touch with us at info@couplehealthcare.com and provide your order number and reason for return. Once we have received and approved your request, we will provide you with a return address.
Please ensure that the item is in its original packaging and unused condition before shipping it back to us. You will be responsible for all return shipping costs.
Once we have received and inspected the returned item, we will issue a refund or exchange, as per your request. Please note that it may take up to 10 business days for your refund to be processed.
Thank you for choosing Couple Healthcare!
